Privacy Policy

Arnotiq Labs LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Filesage application and website ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. We recommend reading this document in its entirety to understand our practices regarding your personal data.

We collect several types of information to provide and improve our service to you:

Personal Identification Information

• Account Information: Email address and authentication details provided during sign-up.
• Profile Data: Names or display names associated with your account.
• Transaction Data: If you purchase a subscription, we collect payment-related information through our secure payment processors.

Usage and Technical Data

• Device Information: Operating system version, hardware model, and unique device identifiers.
• Log Data: Diagnostic information, crash reports, and performance metrics.
• Interaction Metrics: Anonymous data on how you use app features (e.g., "Semantic Search used") to help us optimize the user experience.

Local Content Metadata

Metadata about your files (filenames, sizes, types) is processed locally to generate indexes. The actual contents of your files stay on your machine unless you explicitly choose a cloud-based AI feature.

We use the collected data for various purposes:

• Service Provision: To maintain your account and provide the core functionalities of Filesage.
• Personalization: To tailor the experience to your preferences and usage patterns.
• Communications: To send you technical notices, updates, security alerts, and support messages.
• Analytics: To monitor usage patterns and improve the reliability and efficiency of our software.
• Legal Compliance: To comply with applicable laws and protect the rights and safety of our users.

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

• Essential Cookies: Necessary for the website to function correctly (e.g., authentication).
• Preference Cookies: To remember your settings and preferred language.
• Analytics Cookies: To understand how visitors interact with our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: We employ third-party companies to facilitate our Service (e.g., hosting, payment processing).
• AI Processors: For "Smart Contexts" and AI Chat, text snippets may be sent to providers like OpenAI or Anthropic. This is done in a stateless manner where your data is NOT used for model training.
• Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation or protect against legal liability.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

Our Service relies on several trusted third-party partners. Each has its own privacy policy:

• Authentication: Google/GitHub OAuth (for secure login).
• Cloud Infrastructure: Vercel and AWS (for landing page and backend services).
• AI Models: OpenAI, Anthropic, or Google Gemini (optional, user-triggered features).

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Account Data: Kept as long as your account is active.
• Usage Data: Generally retained for a shorter period for internal analysis.
• Deletion: You can request deletion of your account at any time, which will remove your data from our active databases within 30 days.

The security of your data is important to us. We use AES-256 encryption for data at rest and TLS for data in transit.

Since Filesage is local-first, the primary security of your documents depends on your local machine's security. We recommend keeping your operating system updated and using strong passwords.

Depending on your location, you may have the following rights under GDPR or CCPA:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate.
• Erasure: The right to request that we erase your personal data under certain conditions.
• Data Portability: The right to request that we transfer your data to another organization.

To exercise these rights, please contact us at privacy@filesage.app.